Generally,standard shipping takes approximately 8-15 businessdays. lf you choose express shipping, the delivery time will be faster.The exact time depends on your location and the shipping methodyou choose. Please check your order confirmation email for theestimated delivery time.

Since we sell adult products, most items cannot be returned orexchanged once opened. lf you need to return an item, pleasecontact us within 7 days of receipt while the product is unopened.
Visit our website, log into your account, and initiate a return requestunder “My Orders.” Once we receive and inspect the item, we willprocess the refund.

If you need to change your shipping address, please log into youraccount as soon as possible and attempt to modify the shippingaddress. lf the order has already been processed, you will need tocontact our customer service team for assistance.

To track your order status, log in to your account and go to the “MyOrders” section. Here, you can find the tracking information for youiorder. Alternatively, you can use the tracking number provided inyour shipping confirmation email along with the carrier’s website toget updates on the status of your shipment.

You can reach our customer support throuah the following methods.

• On our website, find the “Contact Us” page and chat with a
  customer service representative online.
  Message:
• Send an email to our customer service email address.
• Call our customer service hotline.

If you entered the wrong shipping address, please log into youraccount as soon as possible and attempt to modify the shippingaddress. lf the order has already been processed, you will need tocontact our customer service team for assistance.

Yes, we offer international shipping to many countries. During thecheckout process, you can enter your shipping address to see if wedeliver to your location. Keep in mind that additional duties and taxesmay apply depending on the destination country, and these costs arethe responsibility of the recipient.

if you ordered multiple items, they will usually be delivered togetherin one package, unless specified otherwise during checkout. lfcertain items are out of stock or require special handling, they mightbe shipped separately. You will receive notifications regarding anysplit shipments.